Hello, we are
Made Simpler
Research, strategy and experience design for health products & services
In an increasingly complex world, we make things simpler
We work with organisations across the health sector, helping them to learn more about their customers so that they design and make the right services, the right way.
Working with us you get the experience and knowledge of a larger consultancy without the unnecessary overheads.
From discovery & strategy to experience design we embrace complexity, to achieve simplicity.
Our toolbox
User research
Digital product strategy
Service design
Product roadmapping
Remote facilitation
Digital product design
User testing
Rapid prototyping
Accessibility testing
Web & app specifications
We work with
Agency for Clinical Innovation
NSW Health
Service design, human-centred design training and facilitation of remote workshops to drive clinical innovation across NSW Health’s services.
REVL Training
Designing the next generation member experience for a global fitness franchise.
Leukaemia Foundation
Giving people living with blood cancer the right services and information at the right time through a new digital platform.
Australian Olympic Committee
Helping connect Australian’s to the philosophy of olympism and an active lifestyle through a new digital platform.
Ambulance NSW, Medibank
& Healthdirect
Improving the 000 customer experience by facilitating a multidisciplinary team through a human-centred design approach.
Healthdirect
Discovery research, inclusive design and user testing to help people better understand their symptoms and build their health literacy using Australia's largest digital health service.
Hireup
Training support worker business Hireup in human-centred design principles and leading them through a redesign of their onboarding process.
Mental Health Gateway
Using empathy and data to design a service that links Australians to the right mental health services, information and resources.
CHARGE Syndrome Australasia
‘Digital transformation on a budget’ for a not for profit community of family, professionals and people living with CHARGE Syndrome.
pregnancybirthbaby.org.au
Product strategy, user research and user experience design (in progress) for the Department of Health’s pregnancy to baby ehealth service.
Made Simpler acknowledges the Traditional Custodians of Country throughout Australia.
We pay our respects to Aboriginal and Torres Strait Islander cultures and to Elders past, present and emerging.
