Case studies
A selection of our human-centred design work across private, government and non-government health organisations in Australia.

Improving operational efficiency and quality through user experience

Co-designing a support service with people living with blood cancer

Improving the continuity of care for aged care patients

Helping Australians find and choose the right health care providers

Improving the neo-natal experience for parents

Improving the employee experience for support workers

Designing the member experience for a global fitness franchise

Helping Australians to confidently manage their health

Supporting IVF decision making for parents

Boosting design capability with a new design system

Creating a new wellbeing service for athletes

Enabling continuity of care for health consumers

Journey mapping to streamline Triple 0 call service

Connecting people to the Olympic movement
